Shipping policy

Shipping Policy

Thank you for supporting Mortsui. Every item is made to order.

All orders are processed within 2–7 business days. Because our products are made-to-order, this time allows for production before shipment.

United States:
Estimated delivery time is 7–15 business days after processing.

International Orders:
Estimated delivery time is 10–25 business days after processing, depending on destination and customs clearance.

Please note that shipping times are estimates and may vary due to carrier delays, customs, or peak seasons.

Once your order ships, you will receive a confirmation email with tracking information.

International customers are responsible for any customs fees, import taxes, or duties required by their country.

We are not responsible for delays caused by shipping carriers, customs processing, or incorrect shipping addresses provided at checkout.